25 Essential Tools for Patient Engagement in 2024

In the rapidly evolving healthcare landscape, patient engagement has emerged as a critical component for delivering high-quality care. Engaged patients are more likely to adhere to treatment plans, utilize preventive services, and experience better health outcomes. The integration of technology in healthcare has paved the way for innovative patient engagement solutions. This article delves into the top 25 patient engagement solutions, offering a comprehensive overview of each to help healthcare providers enhance their patient interaction strategies.

1. MyChart by Epic Systems
Overview: MyChart is a widely adopted patient portal that enables patients to access their health information, schedule appointments, and communicate with their healthcare providers.

Key Features:

• Secure messaging
• Appointment scheduling
• Access to test results and medical records

2. Allscripts FollowMyHealth
Overview: FollowMyHealth provides a unified patient engagement platform that connects patients with their healthcare providers, offering a seamless experience across different health systems.

Key Features:

• Mobile access
• Telehealth integration
• Comprehensive health records

3. Athenahealth Patient Portal
Overview: Athenahealth's patient portal offers robust features to help patients manage their healthcare, from appointment scheduling to prescription refills.

Key Features:

• Online bill pay
• Secure messaging
• Health tracking tools

4. Cerner HealtheLife
Overview: HealtheLife is Cerner's patient engagement solution that integrates with its electronic health record (EHR) system, providing a holistic view of a patient's health journey.

Key Features:

• Personalized health insights
• Secure messaging
• Telehealth capabilities

5. NextGen Patient Portal
Overview: NextGen offers a patient portal that empowers patients to take control of their healthcare with features designed to enhance communication and streamline administrative tasks.

Key Features:

• Online appointment scheduling
• Access to personal health records
• Patient education resources

6. Meditech Patient and Consumer Health Portal
Overview: Meditech's portal provides patients with easy access to their health information and promotes active participation in their healthcare.

Key Features:

• Secure access to health records
• Appointment scheduling
• Communication with care teams

7. Amwell Telehealth Solutions
Overview: Amwell offers a comprehensive telehealth platform that facilitates virtual visits, making healthcare more accessible and convenient for patients.

Key Features:

• Video consultations
• Online prescription management
• Remote monitoring

8. Solutionreach
Overview: Solutionreach focuses on improving patient-provider communication and streamlining administrative processes through its patient engagement platform.

Key Features:

• Automated appointment reminders
• Patient satisfaction surveys
• Secure messaging

9. Luma Health
Overview: Luma Health offers a patient engagement platform that automates and simplifies communication between patients and healthcare providers.

Key Features:

• Appointment reminders and scheduling
• Patient feedback collection
• Telehealth integration

10. Phreesia
Overview: Phreesia automates patient intake and enhances engagement through customizable workflows that improve the patient experience.

Key Features:

• Digital check-in
• Patient surveys
• Payment processing

11. GetWellNetwork
Overview: GetWellNetwork delivers personalized patient engagement solutions across the care continuum, helping providers deliver better care and outcomes.

Key Features:

• Interactive patient care plans
• Real-time patient feedback
• Education and support tools

12. Wellframe
Overview: Wellframe's digital health management platform supports patients with personalized care plans and ongoing communication with care teams.

Key Features:

• Care team messaging
• Customized health plans
• Patient progress tracking

13. Vivify Health
Overview: Vivify Health offers remote patient monitoring solutions that engage patients in their care and provide clinicians with critical health data.

Key Features:

• Remote monitoring devices
• Patient education content
• Two-way messaging

14. Healthwise
Overview: Healthwise provides evidence-based health education resources that empower patients to make informed decisions about their health.

Key Features:

• Interactive tutorials
• Health decision aids
• Educational videos

15. CareMessage
Overview: CareMessage leverages mobile technology to enhance patient engagement, particularly among underserved populations.

Key Features:

• Text message reminders
• Health education content
• Appointment scheduling

16. Medici
Overview: Medici offers a secure communication platform that connects patients with their healthcare providers via text, voice, and video.

Key Features:

• Multi-channel communication
• Prescription management
• Billing integration

17. PatientPop
Overview: PatientPop enhances the patient experience by providing a comprehensive practice growth platform that improves patient acquisition and engagement.

Key Features:

• Online scheduling
• Patient reviews management
• Automated reminders

18. Updox
Overview: Updox offers a communication platform designed to streamline patient interactions and improve care coordination.

Key Features:

• Secure messaging
• Video visits
• Document sharing

19. Bridge Patient Portal
Overview: Bridge provides a comprehensive patient engagement solution that integrates with various EHR systems to deliver a seamless patient experience.

Key Features:

• Unified patient records
• Appointment scheduling
• Patient messaging

20. Brightree Patient Collections
Overview: Brightree focuses on enhancing patient financial engagement through its collections platform, making payment processes more manageable for patients.

Key Features:

• Online bill pay
• Payment plans
• Financial assistance information

21. Rhinogram
Overview: Rhinogram offers a patient communication platform that facilitates secure messaging and telehealth services.

Key Features:

• HIPAA-compliant messaging
• Telehealth consultations
• Patient intake forms

22. Relatient
Overview: Relatient's patient engagement platform automates communication and appointment management to improve patient satisfaction and practice efficiency.

Key Features:

• Automated reminders
• Patient surveys
• Online scheduling

23. Solutionreach
Overview: Solutionreach enhances patient engagement through automated communication tools and patient relationship management.

Key Features:

• Text and email reminders
• Patient feedback tools
• Appointment scheduling

24. SimplePractice
Overview: SimplePractice provides a practice management platform that includes robust patient engagement features for mental health professionals and other practitioners.

Key Features:

• Secure messaging
• Online booking
• Telehealth services

25. PatientPoint
Overview: PatientPoint offers engagement solutions that provide health education and support at the point of care, improving patient outcomes and satisfaction.

Key Features:

• Interactive patient education
• Care coordination tools
• Patient surveys

Conclusion
Patient engagement is a cornerstone of modern healthcare, essential for improving outcomes and enhancing patient satisfaction. The solutions listed above represent the cutting edge of technology designed to foster better patient-provider communication, streamline administrative tasks, and provide comprehensive support throughout the patient journey. By leveraging these tools, healthcare providers can ensure that their patients are not only informed but also actively involved in their care.