And 30% of surveyed patients said they've walked out due to wait times Long wait times in the office are tied to both patient satisfaction and physician ratings, according to physician review site Vitals' annual survey. Wait times have made 30% of surveyed patients walk out of an appointment and led 20% to change their physician, according to the report. It cited an average 18 minutes, 13 second wait in the office nationally, which is down just slightly (by 22 seconds) from last year. Physician ratings on the site tracked directly with wait times, Vitals found: for physicians with a one-star rating the average was 34 minutes, versus about 13 minutes for five-star doctors. Check Here: The Design of Some Awesome Clinics Waiting Rooms Source
