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Secrets the Emergency Room Staff Won’t Tell You

Discussion in 'Emergency Medicine' started by Hadeel Abdelkariem, Oct 19, 2018.

  1. Hadeel Abdelkariem

    Hadeel Abdelkariem Golden Member

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    This astonishing insider information from doctors, nurses, and paramedics could save your life.

    We do it because we care

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    “We’re the only doctors who will take care of you first and ask questions about payment later, so we end up giving one-third of our care for freeand lose about $100,000 of income a year. Yet we still do it. This is the best specialty in the world.” —Ramon Johnson, MD.

    Say “thank you”

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    “In the ER, nurses provide most of the hands-on care. So be nice.” —Donna Mason, RN

    An ambulance isn’t a fancy taxi

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    “When we arrive, don’t expect us to say hello. We’re focused on the patient. Once he’s stable, then we’ll introduce ourselves.” —Don Lundy, paramedic, Charleston County, South Carolina

    Arriving by ambulance doesn’t mean you’ll get a red-carpet escort into the ER

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    “You’ll get triaged like everyone else, and if you’re not that sick or injured, you’re going to wait.” —Connie Meyer, RN, paramedic.

    Yes, we know you’re waiting… and waiting

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    “Waiting is good. It means you’re not going to die. The person you need to feel sorry for is the one who gets rushed into the ER and treated first.” —Joan Somes, RN

    We need you to cooperate

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    “When we say, ‘Put on this gown,’ we mean you should take off the clothes underneath so we can see the area that we need to examine. I once had a woman put the gown on over her clothes and her coat.” —Allen Roberts, MD, emergency physician, Fort Worth, Texas

    We play favorites

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    “It makes me crazy when visitors wander around talking on their cell phones. You’re being annoying.” —Joan Somes, RN

    We don’t want you to have to come back


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    “If you don’t understand what you’re supposed to do when you leave the ER, ask—and ask again if necessary.” —Linda Lawrence, MD, San Antonio, Texas

    Here’s the 411 on 911

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    “It’s incredible how many people having a heart attack drive themselves to the emergency room instead of calling 911. That’s just dumb. What are you going to do if you’re driving and your heart stops?” —Arthur Hsieh, paramedic

    Don’t call from your cell phone

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    “Calling from a landline can save your life because we can pinpoint your location instantly. If you call from a cell phone, we waste a lot of time asking where you are or searching for you.” —Arthur Hsieh, paramedic


    Denial kills people

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    “Denial kills people. Yes, you could be having a heart attack or a stroke, even if you’re only 39 or in good shape or a vegetarian.” —Dennis Rowe, paramedic, Knoxville, Tennessee


    Don’t clog the system

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    “Don’t call us for a broken finger. If there’s no real emergency, you’ve just clogged up the system.” —Arthur Hsieh, paramedic, San Francisco

    We don’t always use the sirens

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    “Your emergency isn’t necessarily our emergency. In my region, we send an ambulance for all calls, but we don’t use the sirens unless it’s Code 1, which means someone’s bleeding or having chest pain or shortness of breath—basically things you could die from in the next five minutes.” —Connie Meyer, RN, paramedic, Olathe, Kansas

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